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  1. Help Center
  2. Troubleshooting

Why is my status 'Not Invited'?

The "Not Invited" status indicates that a user has not been explicitly invited to a scheduled meeting or video call. This can occur for several reasons, and understanding why helps resolve the issue quickly.

Below are the most common reasons for getting the 'Not Invited' status:

  • No Invitation Sent: The host may have forgotten to send the invite or missed adding the user.

  • Manual Invitation Error: The user may have been left off the invitation list.

  • Incorrect or Missing Contact Information: The user's contact details may be incorrect or incomplete.

How to Fix It

The host should:

  • Verify the user's contact information.

  • Ensure the user is added to the invitation list.

  • Resend the invite if needed.

Once invited correctly, the user can join the meeting.