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Is it possible to create two different clients with the same email?

No, Upvio does not allow two different client profiles to share the same email address. In Upvio, the email serves as a unique identifier for each client to ensure accuracy, privacy, and clear communication. Here's why:

  • Security and Privacy: A unique email ensures that sensitive information, such as medical records and appointment details, is sent to the intended recipient.

  • Effective Communication: Using the same email for multiple participants can lead to confusion, as one client may receive information intended for another.

  • Streamlined Client Management: Unique emails help healthcare providers efficiently manage client records, preventing errors in scheduling and data overlap.

If a client lacks an email, alternative communication methods like phone numbers can be used, but email remains an essential identifier. Family members cannot share the same email, but Upvio allows linked profiles or guardian features to manage multiple participants under one account.

In short, each client in Upvio needs a distinct email to ensure smooth operations and secure communications.