No, Upvio does not allow two different client profiles to share the same email address. In Upvio, the email serves as a unique identifier for each client to ensure accuracy, privacy, and clear communication. Here's why:
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Security and Privacy: A unique email ensures that sensitive information, like medical records and appointment details, is sent to the correct person.
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Effective Communication: Using the same email for multiple clients could lead to confusion, with one patient receiving information meant for another.
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Streamlined Client Management: Unique email addresses help healthcare providers efficiently manage client records, preventing errors in scheduling and data overlap.
If a client lacks an email address, alternative communication methods like phone numbers can be used, but the email address remains an essential identifier. Family members cannot share the same email, but Upvio allows linked profiles or guardian features to manage multiple clients under one account.
In short, each client in Upvio needs a distinct email to ensure smooth operations and secure communications.