Reminder notifications are a practical method to help patients recall their appointments. These automated messages, sent through SMS and email, are intended to keep everyone on track.
What happens if you choose to turn them off? Let’s examine the implications.
Will Patients Still Get Reminders?
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Existing Bookings - If you disable notifications, patients with existing bookings will no longer receive reminders, even if they were scheduled when the appointments were made.
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Future Bookings - If notifications are off, no new reminders will be scheduled for appointments booked after the change.
Turning off reminders will stop notifications for both ongoing and future bookings. It's important to keep patients in the loop.