There are several potential reasons for a loading bar when you're trying to log in.
Here are steps you can take to troubleshoot:
- Check your internet connection: Ensure that you have a stable internet connection. A slow or unreliable internet connection can cause delays in loading pages or logging in.
- Clear browser cache: Cached data in your web browser can cause login issues. Clear your browser's cache and cookies to ensure a clean slate.
- Try a different browser: If you're using a specific web browser (e.g., Chrome, Firefox, Safari), try logging in using a different browser to see if the issue persists.
- Disable browser extensions: Some browser extensions or add-ons can interfere with website functionality. Try disabling browser extensions one by one and attempt to log in again to identify if one of them is causing the problem.
- Login using your phone: If logging in with a mobile device works, then this is a security issue with your browsers. Please whitelist Upvio.com from your cookies.
If the issue persists, please contact support.