How do I use the HIPAA-compliant telehealth video & chat?

To enable your HIPAA-compliant video and chat, you may set this as a location for each of your hosts and services.

Please follow the steps below to set up your HIPAA-compliant video and chat for Services.

1. Log in to your Upvio account.
2. Click Services and choose a service you'd like to update.
3. Scroll down to the Location section.
4. Select Custom and choose Upvio Telehealth Video and Chat from the drop-down list.
5. Scroll down and click Save Changes

Note: Host's location takes precedence over service location. If you wish to change this, tick Override staff location below the location dropdown.

Please follow the steps below to set up your HIPAA-compliant video and chat for hosts.

1. Log in to your Upvio account.
2. Select Staff and choose a staff member you'd like to update.
3. Click Edit Profile and scroll down to the Location section.
4. Choose Upvio Telelehealth Video and Chat from the drop-down list and click Save Changes.