Cancellation time in Upvio specifies the allowable window for appointment cancellations. Customize this setting to meet your preferences or business requirements for flexible yet controlled scheduling.
IMPORTANT:
Minimum cancellation time - the patient cannot self-cancel the appointment with less than the minutes you set
To set up Cancellation Buffer, please refer to these steps:
- Log in to your Upvio account then go to Services.
- Click the service you wish to configure.
- Scroll down to Minimum cancellation notice.
- Set the time and click Save Changes.