The participant's time zone refers to the specific time zone in which a participant resides, which can significantly impact scheduling, communication, and the delivery of healthcare services.
Understanding the concept of participant time zones is essential for effective healthcare management, especially in today's globally connected world.
By default, Upvio will automatically detect the participant's timezone when they book an appointment through the booking page, which is also stored in the patient's record.
You can manually update the participant's time zone through the patient record section.
Participants can update the timezone on their end by logging into the patient portal. Click profile on the upper right menu, then scroll down to timezone.
Setting the exact timezone of the participant ensures that notifications and reminders are sent accurately, preventing confusion or missed appointments, which enhances the participant experience.