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How to Create and Manage Tags in Upvio

Tags help you organize clients and appointments, making it easier for your team to identify important information and support clinic workflows.

 

Create a Tag

  1. Go to Settings → Account → Tags.
  2. Click Tag or New Tag.
  3. Configure your tag:
    • Color – Choose a preset or custom color.
    • Name – The tag label displayed in Upvio.
    • Alias – A unique identifier used for automations and integrations.
    • Description (optional) – Explain how the tag should be used.
  4. Click Save.

 

Best Practices

  • Use clear, consistent names

  • Keep aliases unique

  • Add descriptions for team clarity

  • Use color coding consistently

  • Review and remove unused tags regularly

 

Next Steps

Learn how to use:

  • Themes to customize your client experience
  • Rules to automate workflows using tags and other conditions