How Errors Appear in the Platform

Common Error Labels

1. Network Error

   • Description: The platform cannot connect to the server.

   • Fix: Check your internet connection and refresh the page.

2. Camera/Microphone Access Denied

   • Description: Upvio cannot access your device’s camera or microphone.

   • Fix: Enable permissions in your browser or device settings.

3. Invalid Input / Missing Data

   • Description: Required fields are empty or contain invalid data.

   • Fix: Review the highlighted fields and provide valid input.

4. Scan Failed

   • Description: The scan could not be completed.

   • Fix: Ensure proper lighting, a stable camera, and follow the on-screen instructions.

5. Permission Error

   • Description: You don’t have sufficient rights to perform this action.

   • Fix: Contact an Admin to update your role or permissions.

General Tips

• Refresh the page and retry the action.

• Restart your browser or device if errors persist.

• Contact Upvio Support if the problem continues.