Can I use the same email for SSO and username/password login?

This guide explains how to create an account with SSO and whether you can switch to a password login with the same email later.

Creating an account with SSO:

1. Go to the signup page of the platform.

2. Choose the SSO option (e.g., Gmail).

3. Enter your email and password.

4. Click Continue to finish creating your account with SSO.

Logging in with email and password:

1. Go to the login page.

2. Enter the same email and password used for SSO.

3. Click Continue to see if it works.

Note: If you signed up with SSO, you must log in using SSO. The email and password login won't work if the account was created with SSO.

How to switch from email/password to SSO and vice versa

To initiate the switch, reach out to our support team. You can do this in two ways:

1. 1. Via chat: Visit our website and use the chat feature to speak directly with a support representative.

   2. By email: Send your request to support@upvio.com, and our team will assist you.